Google Business Profile management
Keep the profile customers see before they call up to date.
People find you, and nothing goes unanswered.
Industry benchmark
67% of consumers often or always look at reviews after a local-business search.
BrightLocal — Consumer Search Behavior · 2025Service contract
What you buy, what we handle, and where the boundary is.
Who it is for
A business that is hard to find, and when it is found the message can sit unanswered.
The pain
The Google profile is stale, there is no time to answer everything, and a competitor with worse work outranks me on the map.
What we do
We put your Google storefront in order and keep it alive, and we make sure every inquiry gets a first answer. You configure nothing — you look and approve.
Working rhythm
Optimization, publishing and monitoring frequency follows the selected managed plan rather than an unsupported blanket SLA.
What is included
- Google profile optimization and upkeep
- Weekly check for outside edits and new problems
- Scheduled posts and profile updates, published after your approval
- Draft replies to new reviews
- Otto answering first: 200 conversations a month, context collected, handed to a person
- Monthly report in money and actions, not impressions
What is not included
- Advertising and budget management
- Asking customers for reviews
- Directories beyond Google
- Social media
- Website work
- Reactivating your past customers
What we need from you
- Access to the Google profile
- A 30-minute start call
- Approval of material changes
How results are measured
Leading signals
- Share of inquiries that get a first answer
- Time to first answer
- Calls and direction requests from the profile
- Profile freshness
Lagging outcomes
- Jobs booked from local search
Time to first result
The profile looks different within 1–2 weeks. Map movement is usually 4–8 weeks — that is Google's pace, not ours.
Product output
Detected → Handled → Measured
Profile state comparison
Make the work visible without inventing a result.
Valley Home Services
Home services · Los Angeles
Valley Home Services
Home services · Los Angeles
Missing primary service detail
Illustrative finding · the sample profile lacks a clear service or category detail.
Approved profile update prepared
Illustrative work · the proposed update waits for owner confirmation where required.
Profile activity tracked
Connected-data target · track approved updates, profile actions and unresolved exceptions.
What the scan detects
The visible gaps that start the work.
Profile completeness gaps
The scan checks key business fields, categories, hours, service details and visible customer paths.
Freshness gaps
Recent photos, posts and owner activity reveal whether the profile is being actively maintained.
Trust gaps
Review coverage and visible owner responses show where profile confidence breaks.
Exact work we do
A recurring operating rhythm.
Correct approved profile fields
We prepare and apply owner-approved updates to categories, hours, services, attributes and descriptions.
Publish the operating rhythm
Photos, posts and profile updates follow the frequency included in the selected managed plan.
Monitor changes
Unexpected edits and unresolved profile issues are flagged for review instead of silently accepted.
Commercial next step
Start Local Foundation.
People find you, and nothing goes unanswered.
$149/mo
Common questions
Do you need ownership of my profile?
No. The business keeps ownership and grants the minimum role required for approved work.
Can you guarantee a specific map ranking?
No. We improve controllable profile quality and report measurable visibility signals; rankings also depend on proximity, competition and Google systems.
What happens if Google suggests an incorrect edit?
The change is reviewed against business truth and either corrected, escalated or left for owner approval.
Not ready to buy?
Start with what the free scan can verify.
About 2 minutes · rule-based report