Listings monitoring
Keep business facts consistent wherever customers verify you.
Inquiries reach a booking, and good work leaves a trace.
Industry benchmark
Business directories made up about 31% of top-ten local organic results in BrightLocal's study.
BrightLocal — Business Listings Visibility Study · 2024Service contract
What you buy, what we handle, and where the boundary is.
Who it is for
A business whose basics are handled but whose deals stall between 'they called' and 'they paid'.
The pain
I sent the estimate and heard nothing back. Customers are happy but no new reviews appear. Directories still list my old phone number.
What we do
Everything in Foundation plus the two most expensive failures: the deal that never reaches a booking, and the happy customer who leaves no trace. We chase stalled inquiries and turn finished work into reviews.
Working rhythm
Local Visibility watches for changes; one-time ownership and cleanup remain separately scoped work.
What is included
- Everything in Local Foundation
- Review work end to end: monitoring, drafts, requests after completed work, sensitive cases escalated to a person
- Listing control: one phone, address and hours everywhere customers verify you
- Follow-up on unfinished inquiries — stalled estimates and unanswered messages
- Auto-publishing for approved content types
- Otto with 500 conversations a month
- Priority support queue
What is not included
- Advertising and budget
- Social media as a channel
- Website development
- Reactivating a dormant customer base
- One-time reclaiming of hijacked or duplicate profiles
What we need from you
- Everything Foundation needs
- Confirmation of your canonical business facts
- Permission to contact your customers within consent rules
How results are measured
Leading signals
- Share of inquiries that reach a booking
- Response speed
- New reviews per month
- Share of reviews answered
- Listing consistency
Lagging outcomes
- Jobs booked
- Average rating
Time to first result
Follow-up produces replies in the first week — that is demand you already paid for. Reviews accumulate over months.
Product output
Detected → Handled → Measured
Listings footprint
Found, missing and inconsistent stay distinct.
Directory status is shown only when the corresponding source was checked.
Conflicting phone number found
Illustrative finding · one directory shows a phone number that differs from approved business truth.
Correction path assigned
Illustrative workflow · ownership, correction or suppression is assigned to the appropriate path.
Listing consistency monitored
Connected-data target · track consistent sources, unresolved conflicts and monitored changes.
What the scan detects
The visible gaps that start the work.
NAP conflicts
Name, address and phone fields are compared across visible listing sources.
Duplicate or unowned profiles
Potential duplicates and unclear ownership are separated from ordinary field mismatches.
Coverage gaps
Important directory and map sources missing from the visible footprint are prioritized for review.
Exact work we do
A recurring operating rhythm.
Maintain the listing inventory
Sources, ownership status and approved business facts stay in one operating record.
Triage material conflicts
High-impact phone, address, category and duplicate issues are prepared for correction or escalation.
Monitor future changes
New inconsistencies and suspicious edits are flagged instead of silently becoming the new truth.
Commercial next step
Get this work through Local Visibility.
This capability is already part of the owning step. It has no separate subscription or duplicate fee.
$249/mo
Common questions
Is citation cleanup included?
Monitoring and one-time cleanup are separate. The scan identifies the issue; ownership, duplicate suppression or bulk correction may require a scoped cleanup project.
Can every directory be edited immediately?
No. Access, verification and publisher policies vary. We show the source, issue and next available correction path.
Is Listings Monitoring sold separately?
No. Ongoing listing control is included in Local Visibility, so this page explains the work and routes to its owning product.
Not ready to buy?
Start with what the free scan can verify.
About 2 minutes · rule-based report